Privacy Policy

SCOPE AND APPLICATION

Earth Leasing and Finance Pvt. Ltd. ("Company"/ “Earth Leasing”) is an Indian limited liability company registered and incorporated under the Companies Act, 1956, and has its registered offices at 103, D-Mall, Netaji Subhash Place, Pitampura, Delhi-110034 IN ("Company"). Earth Leasing is the owner of info@earthleasingfinance.com and the mobile application ("Website"/ "Platform"). Earth provides its products and services ("Services") through the mobile app/Website.

This Privacy Policy covers the practices for handling and securing your Information by the Company gathered through the Website or the provision of the Services. This Privacy Policy is applicable to all persons ("you"/ "your"/ "Customer"/ "users") who access, use, purchase any Services from the Company or its subsidiaries or affiliates or its brands through Earth Leasing’s mobile applications, website, mobile sites and other online channels and through other interactions and communications with the Company or its agents or affiliates.

By accessing the Services provided by the Company and/or accessing the Platform, you expressly consent and confirm to the Company for collecting, maintaining, using, processing and disclosing your Information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy or the Terms of Use or any other policies of the Company published on any Platform, at any time, you are not to use any of the Services and shall exit the Platform. The Terms of Use and other policies of the Company stand incorporated by reference into this Privacy Policy.

COMMITMENT

The Company intends to protect the privacy of its users accessing or using its Services on the Platform, and the privacy of the data provided by the users to the Company from time to time.

The privacy of our users, whether they are our former or existing users or merely a visitor to our Platform, is important to us and we are strongly committed to your right to privacy and to keeping your personal and other information secure. We encourage the users to our Platform to read this Privacy Policy in detail to understand what types of Information we collect and how we use this Information.

COLLECTION OF INFORMATION

For the purposes of rendering the Services, the Company may collect your information from various channels, including, but not limited to, voluntary submission of information from your end in furtherance of the access or usage of the Services, through requests initiated by you through the Services, through communication with third parties, voluntarily complete a customer survey or feedback for, procurement of any service from a third-party from our Platform, use or view the Website via your web browser cookies, the Company will also collect information regarding your taste and preferences by monitoring your activity on the Platform.

The minimum age for a user to be registered for the Services is the age of contractual consent under applicable law or 18 years, whichever is lower. We do not knowingly collect any information from any person under the age of 18. If you are below the age of 18, please contact us at info@earthleasingfinance.com. If you are aware of a user under the age of 18 using our Services, please contact us at info@earthleasingfinance.com.

TYPES OF INFORMATION COLLECTED BY THE COMPANY

1. PERSONALLY IDENTIFIABLE INFORMATION (PII)

PII includes but is not limited to name, e-mail address, gender, date of birth, postal address, phone number, KYC information, banking details, bank account number, bureau information, and other details shared via the Platform, any application form or email or any other medium.

Any information exchanged by you with the Company in the form of written communication, responses to emails, feedback provided, participation in discussions, etc. is handled with confidentiality and will be available for the exclusive use of the Company.

Third-party service providers whose services may form part of the Services provided by Earth Leasing may also collect PII as per the terms and conditions applicable from such third-party service providers. By procuring the Services or visiting the Platform, the users hereby agree to be bound by the terms of such third-party service providers.

2. NON-PERSONAL INFORMATION (NPI)

NPI includes the IP address of the device used to connect to the Platform along with such other information such as browser details, operating system used, the name of the website that redirected the visitor to the Platform, etc.

3. OTHER INFORMATION

The Company may also collect other non-specific information to provide you better access to the Services each time such as preferences and interests and other non-personal details names shared via the Platform, any application form or email or any other medium.

USE OF INFORMATION

The Company may use your Information for:

  1. Verifying your identity;
  2. Facilitating your use of the Services;
  3. Processing your transactions and improving your experience;
  4. Communicating with you about your transactions, promotional offers, marketing, and policy updates;
  5. Carrying out obligations arising from any contracts entered into between you and the Company;
  6. Improving the Services, content, and advertising on the Platform;
  7. Sending notices, communications, and alerts;
  8. Preventing and detecting fraud or abuse of Services;
  9. Conducting research and analysis to develop new products or features;
  10. Complying with legal obligations.
SHARING AND DISCLOSURE OF INFORMATION

The Company may share your Information:

  • With subsidiaries, affiliates, and service partners;
  • With third-party service providers engaged by the Company for facilitation of Services;
  • In response to legal processes, or to establish or exercise legal rights or defend against legal claims;
  • In case of any merger, acquisition, or sale of assets, in which case user Information may be one of the transferred business assets;
  • With law enforcement agencies, regulatory bodies, or other third parties if required to do so under applicable law.
  • We do not sell or rent your PII to any third parties for marketing purposes without your explicit consent.
DATA SECURITY

The Company uses reasonable security practices and procedures to protect your Information from unauthorized access, loss, misuse, alteration, or destruction.

Despite our best efforts, no security system is impenetrable. In the event of a data breach, we will notify you in accordance with applicable law.

RETENTION OF INFORMATION

The Company shall retain your Information as long as it is required to fulfill the purposes for which it was collected or as required by law. After such period, your Information may be deleted or anonymized.

COOKIES

We use cookies and similar technologies to enhance your experience on our Platform. You may choose to disable cookies through your browser settings, but this may affect the functionality of the Platform.

YOUR RIGHTS

You have the right to:

  • Access the Information we hold about you;
  • Correct inaccuracies in your Information;
  • Withdraw consent for processing (where applicable);
  • Request deletion of your Information, subject to legal and regulatory requirements.

To exercise these rights, please contact us at info@earthleasingfinance.com.

THIRD-PARTY LINKS

Our Platform may contain links to other websites. This Privacy Policy does not apply to such third-party sites. We are not responsible for the privacy practices of such websites.

CHANGES TO THIS POLICY

The Company may update or amend this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Services after such changes constitutes your acceptance of the revised policy.

CONTACT INFORMATION

If you have any questions, complaints, or grievances regarding this Privacy Policy or our data handling practices, please contact:

Grievance Officer:

Name: Mr. Pawan Aggarwal

Email: info@earthleasingfinance.com

Phone: +91-8287531212

Timings: Monday to Friday, 10 AM to 5 PM (excluding public holidays)