Terms & Conditions

SCOPE AND APPLICATION

Earth Leasing and Finance Pvt. Ltd. (“Company” / “Earth Leasing” / “we” / “us” / “our”) is an Indian limited liability company incorporated under the Companies Act, 1956, with its registered office at 103, D-Mall, Netaji Subhash Place, Pitampura, Delhi-110034.

The Company is the owner and operator of the website info@earthleasingfinance.com and associated mobile application (together referred to as the “Platform”). We provide various financial services (collectively referred to as the “Services”) through the Platform.

This Privacy Policy explains how we collect, use, process, disclose, and protect your information when you use or access our Platform and Services. It applies to all users (“you” / “your” / “Customer”) who access or use the Platform or avail any Services offered by the Company or its affiliates.

By using the Platform or availing the Services, you expressly consent to the Company’s practices regarding your information as described in this Privacy Policy. If you do not agree, please discontinue the use of the Platform and Services.

COMMITMENT TO PRIVACY

We are committed to protecting the privacy and data security of all users. Whether you're a current customer, a former user, or just a visitor to our Platform, we treat your data with the utmost care and confidentiality.

INFORMATION COLLECTION

We collect your information through multiple channels, including:

  • Voluntary submission by you
  • Use of Services or interaction with the Platform
  • Third-party service procurement
  • Web cookies and browser data
  • User activity analysis on our Platform

Minimum Age: Users must be 18 years or above. If you are under 18, please do not use our Services or share any information. Any known breach should be reported to info@earthleasingfinance.com.

TYPES OF INFORMATION COLLECTED

1. Personally Identifiable Information (PII)

We may collect:

  • Name, email, gender, date of birth, phone number
  • KYC documents: PAN, Aadhaar, passport, driver’s license
  • Bank account details, credit reports
  • Employment and company-related information
  • Employment and company-related information

Third-party service providers may also collect such information, subject to their terms.

2. Non-Personal Information (NPI)

Includes:

  • IP address, browser type, operating system, referral sites
  • Site usage and user preferences via cookies or tracking pixels

3. Other Information

We may also collect data such as:

  • User preferences, interests, postal code, job title
  • Feedback, survey responses, inquiries
HOW INFORMATION IS COLLECTED
  • Account Creation
  • Availing Services   (includes KYC and financial data)
  • Platform Visits   (log data)
  • Customer Support   interactions
USES OF INFORMATION

Your data may be used:

  • To provide and enhance Services
  • For legal and compliance purposes
  • For research, analytics, and user personalization
  • To share relevant opportunities or ads

We do not sell your PII. Only authorized personnel within Earth Leasing can access this information under strict confidentiality protocols. Data is encrypted, tokenized, and stored securely.

SHARING OF INFORMATION

We may share data:

  • With NBFCs, subsidiaries, partners, affiliates, and service providers
  • With third parties in case of merger, acquisition, or legal requirement
  • With law enforcement, regulatory bodies when required

Aadhaar details will always remain masked when shared externally.

DATA STORAGE

Your data may be stored:

  • On our secure servers or those of trusted vendors (e.g., AWS)
  • On your devices, subject to their privacy settings

We may retain information even after you stop using our Services, except PII, which will not be used unless required by law. Non-personal data may be used for analytical purposes.

SECURITY COMMITMENT

We use commercially reasonable safeguards including encryption, access controls, and tokenization to protect your data. However, we do not guarantee absolute security due to potential factors beyond our control.

PAYMENT INFORMATION

Online payments are processed securely using trusted payment gateways like Razorpay, BillDesk, and UPI providers. We do not store credit/debit card details or internet banking credentials. All payment data is encrypted and handled in compliance with PCI-DSS standards.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will take effect immediately upon being posted on the Platform. Material changes will be notified to users in a suitable manner.

SEVERABILITY

If any provision of this Privacy Policy is deemed invalid, the remaining sections shall remain enforceable and unaffected.

INDEMNITY

You agree to indemnify and hold harmless Earth Leasing and Finance for any third-party claims arising from your unauthorized disclosure or misuse of personal information.

GRIEVANCE OFFICER

In accordance with the Information Technology Act, 2000, please contact our Grievance Officer for any concerns or complaints:

Grievance Officer:

Name: Mr. Pawan Aggarwal

Email: info@earthleasingfinance.com

Phone: +91-8287531212

Timings: Monday to Friday, 10 AM to 5 PM (excluding public holidays)